People are more accepting of you if you speak their language and understand their culture.
For any negotiation, the negotiator must understand something of the people he is engaging with. This is critical. In addition, one must make the effort, in all negotiations, to ensure one’s dialogue partners understand the implications of what is being proposed - the importance of it and how it might be mutually beneficial. How you convey and explain your point of view is also important because no one wants others to think of them as slow-thinking. And you must create trust. People must be reassured that nothing is going on behind their backs.
Ridzwan Dzafir
