It is not only information that they need - in this Age of Fact, information often dominates their attention and overwhelms their capacities to assimilate it. It is not only the skills of reason that they need - although their struggles to acquire these often exhaust their limited moral energy.
What they need, and what they feel they need, is a quality of mind that will help them to use information and to develop reason in order to achieve lucid summations of what is going on in the world and of what may be happening within themselves. It is this quality, I am going to contend, that journalists and scholars, artists and publics, scientists and editors are coming to expect of what may be called the sociological imagination.
When people cherish some set of values and do not feel any threat to them, they experience well-being. When they cherish values but do feel them to be threatened, they experience a crisis - either as a personal trouble or as a public issue. And if all their values seem involved, they feel the total threat of panic.
But suppose people are neither aware of any cherished values nor experience any threat? That is the experience of indifference, which, if it seems to involve all their values, becomes apathy. Suppose, finally, they are unaware of any cherished values, but still are very much aware of a threat? That is the experience of uneasiness, of anxiety, which, if it is total enough, becomes a deadly unspecified malaise.
